The Our American Heritage Shop
The Store with a Unique Focus on Quality Hand Crafted Products from America and Old World Europe
Shipping charges cannot be determined until we pack & weight your order
Most Orders Shipped Within 2 to 3 Business Days
Shipping Map - Approximate Delivery Times
We Ship FedEx Ground & Air
Rates start at Minimum $ 9.70 with $100 insurance
Sorry - No Shipments to Canada, APO's, Alaska or Hawaii Due to Excessive Damages in Shipping
All Items Shipped from Newtown Square, Pennsylvania Zip 19073 (15 miles outside of Philadelphia)
No Sales Tax on out of state shipments
We ship Tuesday to Friday - Allow 2 to 3 working days to pack your order
FedEx delivers Monday to Saturday
Note: If you are located in a very rural location add an additional day and $ 3.00
Mid November to Christmas - add one to two additional days
Third Day, Second Day and Next Day Shipping Available at additional cost
We Can Not be responsible for time certain deliveries except next day & 2nd day air express
FedEx Shipping Charges are based on box size, weight and distance
Shipping Charges are rising delivery costs - All Services have added a Fuel Surcharge
We Charge what the shipping cost actually is to ship your package NOT a percentage
High Value shipments (Over $ 300) will require a signature for delivery.
Please consider if possible to receive your package at your business address
or have a neighbor take in the package for you.
We are Not responsible for missing packages that have been delivered
Furniture Shipping & Delivery
They pick up items after inspection by us, blanket wrap, take it to their warehouse
put it on a pallet and ship via freight companies. Items are insured for 100% of their value.
unless specified as "White Glove" (additional cost) all deliveries are "drop off" driver will take
off the back of the truck but is NOT responsible to bring the item up to or inside the house.
You are required to do so. You MUST verify & check your order upon arrival BEFORE Signing for Delivery
Your Signature on Delivery form signifies your acceptance and NO Damages or Exceptions will be considered after
No orders taken up steps to upper floors, NO Existing Furniture Moved, Max of 5 steps - more than 5 EXTRA Charge
PLEASE NOTE: All
prices are subject to change without notice.
We are a RETAIL STORE open to the public. Please DO NOT contact us for wholesale orders or catalogs if you are a retailer.
Placing an Order: Orders can either be emailed, phoned in or faxed.
To place an order by phone: Please use our toll free number if outside of Pennsylvania (866-884-3299) or in Pennsylvania (610-695-8151).
FOR LARGE ORDERS: Please
EMAIL THE ORDER
or fax it us at this phone number: 610-695-0980
A 50% NON-REFUNDABLE DEPOSIT WILL BE REQUIRED AT THE TIME THE SPECIAL ORDER IS PLACED. SPECIAL ORDERS ARE NOT RETURNABLE or can not be cancelled after 48 hours. Balance is charged including shipping / delivery when the item is completed.
THE FOLLOWING INFORMATION IS REQUIRED
FOR ALL ORDERS
* Visa, MasterCard & American Express Cards - Located on the back, Signature line, to the right of the last four digits of your card number.
We can not process your order without this security number
It proves that you actually have the credit card in your possession and is not someone reading off a
stolen bill or someone who has gotten your number otherwise
ITEMS YOU ARE ORDERING:
TO PLACE AN ORDER BY EMAIL: Please email us a list of the pieces/items you are interested in. We will then email or call you back confirming the pieces we currently have in stock. WE PREFER THAT YOU EMAIL US with your credit card using 2 separate emails, one with the first set of numbers, the second with the remaining numbers, Expiration Date & Security Code. This is a VERY secure way to send your credit card information via email. Please make sure your to include your name and a day time phone number with both emails. Otherwise, call us 866-884-3299
Terms of Sales:
We accept credit card payments only for internet sales (Visa, MasterCard, American Express, Discover Card).
Shipping / Delivery and insurance charges will be added to your order, sales tax for Pennsylvania order is 6%.
No Sales Tax for Out of State
Gift Wrap: Sorry we do not gift wrap, but gift boxes and bag are available for most standard and small items, depending on size and type of merchandise. We can ship your gifts for you, gift cards are available.
Lay-Away: We're sorry but we do not accept lay-away orders.
SHIPPING: We ship via Federal Express Ground & Air. We do NOT accept international orders.
We can also ship via US Postal Service Priority Mail,
Exact Shipping charges cannot be determined before we pack and weight your order.
Phone orders taken Tuesday to Friday 10AM to 5PM (Eastern Time) Saturday 10am - 4pm (Eastern Time), Closed Sunday & Mondays but we check for messages. If you are ordering by phone please try to call during those hours so we can assist you in person. Otherwise, please fax or email us.
Canada Shipping Information (Sorry - At This Time We are NOT SHIPPING to Canada)
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All Images & content property of Our American Heritage. Inc. with permission of
artists and manufacturers - NO Reproduction by any means without express written authorization